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New Perl Version Causes Internal Server Error for DCC Login Page (Doc ID 2969119.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Access Manager - Version 12.2.1.4.0 to 12.2.1.4.230317 [Release 12c]
Information in this document applies to any platform.

Symptoms

In browser session, for DCC login redirection (GET /oamsso-bin/login.pl?resource_url=... HTTP/1.1)  fails with

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.



In OHS access log (where DCC Webgate is configured)

< IP address of dcc host> - NULL [21/Jul/2023:11:18:07 +0000] Gmit5110000000000 "GET /obrareq.cgi?encquery ... == agentid= <AgentName> ver=1 crmethod=2&cksum= ... &ECID-Context= ... HTTP/1.1" 302 285
< IP address of dcc host> - - [21/Jul/2023:11:18:07 +0000] Gmit5120000000000 "GET /oamsso-bin/login.pl?resource_url= ... HTTP/1.1" 500 531



In OHS log (where DCC Webgate is configured)

[2023-07-21T11:18:07.8879+00:00] [OHS] [ERROR:32] [OH99999] [cgid] [client_id: <Client IP>] [host_id: < FQDN of host>] [host_addr: < IP address of host>] [pid: 19461] [tid: 140128500561664] [user: oracle] [ecid: <ecid>] [rid: 0:1] [VirtualHost: main] End of script output before headers: login.pl

Changes

Setup done for OHS Webgate 12.2.1.4 configured as DCC.

 * flag "Allow Credential Collector Operations" is enabled

 

Don't forget: It is recommended that you use ECC for the new features introduced in OAM 12c. Some of the new features introduced in OAM 12c do not support DCC. For example, OpenIDConnect with DCC is not supported.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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