My Oracle Support Banner

Oracle Identity Governance OIG) 12c: Cannot Provision Accounts To Custom Organization Through Organization Administrator Admin Role (Doc ID 2973787.1)

Last updated on OCTOBER 25, 2023

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


Cannot provision accounts to custom organization through Organization Administrator admin role

New custom organization created to provision Active Directory (AD) groups in OIM.  Able to provision AD groups as XELSYSADM or users with System Administrator access.  However, provisioning new accounts option is not enabled/visible for the end-users although they have been added the Out-Of_the-Box (OOTB) Organization Administrator admin role.

Issue - We need to provide valid capability for OOTB admin role for the end-users to provision accounts for custom organization.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.