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Webcenter Content Server Instance In Warning State With Java.sql.SQLException: ORA-04021:timeout (Doc ID 2981378.1)

Last updated on JANUARY 17, 2025

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------------------
Oracle WebCenter Content server instances went to warning state with java.sql.SQLException: ORA-04021:timeout and users complained about 504 Gateway timeout errors.


ERROR
-----------------------
Error Code: 'ORA-04021'


STEPS TO REPLICATE
-----------------------
No steps, the application went stale on it's own with warning state.


BUSINESS IMPACT
-----------------------
User(s) experiencing 504 gateway timeout errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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