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Watermark Exception DocumentException: Missing StartCharMetrics In Helvetica-Bold Creating Font (Doc ID 2982410.1)

Last updated on OCTOBER 23, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


Windows Operating system patches were applied to Production servers that run Webcenter Content (WCC) 11g

Production is having the issue where when displaying the Content Information for a PDF document, and then clicking the link for the document, the following error is displayed in the WCC Native UI:

   System code execution error. Unexpected Exception com lowagie text. DocumentException: Missing StartCharMetrics in Helvetica-Bold creating font.

(Note: This is the URL that is accessed when the error occurs:




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