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Internal Error Accessing Documents in WCP After Applying Weblogic Server SPB Oct. 2023 (Doc ID 2986027.1)

Last updated on JUNE 17, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Oracle WebCenter Portal - Version 12.2.1.4.230905 and later
Information in this document applies to any platform.

Symptoms

After applying the October 2023 CPUs, errors are reported when opening a document in the Document Manager task flow in WebCenter Portal.

Fusion Middleware instance version before updates were installed: 12.2.1.4.0 + July 2023 CPUs.

Below errors are reported in the server log:

[<TIMESTAMP>] [WC_Spaces1] [INCIDENT_ERROR] [DFW-40104] [oracle.dfw.incident] [tid: [ACTIVE].ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>,0:5] [errid: 148] [detailLoc: /u01/app/oracle/data/Middleware/domains/base_domain/servers/WC_Spaces1/adr/diag/ofm/base_domain/WC_Spaces1/incident/incdir_148] [probKey: ADFC-00032 [ADFc]] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] incident 148 created with problem key "ADFC-00032 [ADFc]"
[<TIMESTAMP>] [WC_Spaces1] [WARNING] [] [oracle.adfinternal.view.faces.context.RichExceptionHandler] [tid: [ACTIVE].ExecuteThread: '27' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>,0:5] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase INVOKE_APPLICATION 5[[
javax.faces.FacesException: #{pageFlowScope.wccTaskFlowBean.getDocPropertiesOutcome}: /wcc/searchResults.jsff @841,779 action="#{pageFlowScope.wccTaskFlowBean.getDocPropertiesOutcome}": java.lang.NoClassDefFoundError: org/codehaus/jackson/map/ObjectMapper
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:118)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:190)
at org.apache.myfaces.trinidad.component.UIXComponent.broadcastInContext(UIXComponent.java:373)
at org.apache.myfaces.trinidad.component.WrapperEvent.broadcastWrappedEvent(WrapperEvent.java:91)
at org.apache.myfaces.trinidad.component.UIXCollection.broadcast(UIXCollection.java:204)
at org.apache.myfaces.trinidad.component.UIXTable.broadcast(UIXTable.java:283)
. . . . . . . . . . .
. . . . . . . . . . .
. . . . . . . . . . .
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused by: javax.faces.el.EvaluationException: /wcc/searchResults.jsff @841,779 action="#{pageFlowScope.wccTaskFlowBean.getDocPropertiesOutcome}": java.lang.NoClassDefFoundError: org/codehaus/jackson/map/ObjectMapper
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:60)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
... 137 more
Caused by: java.lang.NoClassDefFoundError: org/codehaus/jackson/map/ObjectMapper
at oracle.wcc.adf.vc.UserPinHelper.<clinit>(UserPinHelper.java:130)
at oracle.wcc.adf.vc.TaskFlowBean.getDocPropertiesOutcome(TaskFlowBean.java:719)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.el.util.ReflectionUtil.invokeMethod(ReflectionUtil.java:181)
at com.sun.el.parser.AstValue.invoke(AstValue.java:289)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:304)
at org.jboss.weld.util.el.ForwardingMethodExpression.invoke(ForwardingMethodExpression.java:40)
at org.jboss.weld.el.WeldMethodExpression.invoke(WeldMethodExpression.java:50)
at org.jboss.weld.util.el.ForwardingMethodExpression.invoke(ForwardingMethodExpression.java:40)
at org.jboss.weld.el.WeldMethodExpression.invoke(WeldMethodExpression.java:50)
at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105)
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:55)
... 138 more
Caused by: java.lang.ClassNotFoundException: org.codehaus.jackson.map.ObjectMapper
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:1029)
at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:990)
at weblogic.utils.classloaders.ChangeAwareClassLoader.findClass(ChangeAwareClassLoader.java:101)
at weblogic.utils.classloaders.GenericClassLoader.doFindClass(GenericClassLoader.java:611)
at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClassLoader.java:543)
at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClassLoader.java:496)
at weblogic.utils.classloaders.ChangeAwareClassLoader.loadClass(ChangeAwareClassLoader.java:71)
at weblogic.utils.classloaders.ChangeAwareClassLoader.loadClass(ChangeAwareClassLoader.java:53)
... 153 more

]]

Changes

Patches were applied as follows:
35899167 - WLS STACK PATCH BUNDLE 12.2.1.4.231011, followed by individual patch for Infrastructure, WebCenter Content, WebCenter Portal, ADF, OHS, OIT, JDK, etc.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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