WebGates Using CERT Mode Communication Fail After March 22, 2024 (Doc ID 3003731.1)

Last updated on JUNE 13, 2024

Applies to:

Symptoms

After configuring an OAM webgate for CERT mode communication using the OAP protocol the webgate fails to connect to the OAM server.

With webgate DEBUG3 logging enabled the following errors can be seen in the webgate.log file during the connection attempt. Note that the following lines are not all together, one after another, within the webgate.log file. There are several other non-informative lines between each of the below "key" error messages.

Changes

This problem will occur after configuring a webgate for CERT mode communication when the following conditions are met:

• The webgate security mode is set to either SIMPLE or CERT.
• The default SIMPLE mode user and trust certificates are present in the webgate's cwallet.sso files.
• The current date on the machine where the webgate is running is later the expiration date of the SIMPLE mode certificates (~3/22/24).

Cause

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