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Work item not found in memory repository error causing instances to get stuck (Doc ID 3003980.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle Business Process Management Suite - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to complete a human task an error occurs and the instance gets stuck



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
happening in production, instances getting stuck.

Cause

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In this Document
Symptoms
Cause
Solution


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