Why Few User Session Reached Max Allowed Number?
(Doc ID 3015898.1)
Last updated on APRIL 17, 2024
Applies to:
Oracle Access Manager - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.4.0 version, WLS/Weblogic Server
ACTUAL BEHAVIOR
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1> During go-live, OAM Administrator changed OAM_ID cookie configuration in production from host scope to domain scope. Refer instructions here Doc ID 2903693.1. Later in a day or two it was changed back to host scope.
2> Few users using Edge in IE compatible mode started reporting System Error message due to Max session reached on OAM server. Requests were looping between IDP and SP till max sessions were reached for the users.
3> Restart of browser and in some cases clearing cache and cookies along with clearing sessions on OAM console did not help.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |