Test Connectivity Fails For Salesforce Application From OIM
(Doc ID 3024575.1)
Last updated on MAY 29, 2024
Applies to:
Identity Manager - Version 12.2.1.4.221215 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.4.221215 version, System Admin
Test Connectivity fails for Salesforce Application from OIM
OIM Version --> 12.2.1.4.0
Salesforce connector version ---> 12.2.1.3.0
Configured Salesforce target application via AOB .
While testing the connectivity using "Test Connection" button in AOB, getting below error in the UI and logs -->
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Error connecting to application SalesforceDummy :: HTTP 404 Error : Requested resource not found.<table cellspacing=10> <tr><td><span style="font-weight: bold; font-size: 12pt;">URL No Longer Exists</span></td></tr> <tr><td>You have attempted to reach a URL that no longer exists on salesforce.com. <br/><br/> You may have reached this page after clicking on a direct link into the application. This direct link might be: <br/> • A bookmark to a particular page, such as a report or view <br/> • A link to a particular page in the Custom Links section of your Home Tab, or a Custom Link <br/> • A link to a particular page in your email templates <br/><br/> If you reached this page through a bookmark, you are probably trying to access something that has moved. Please update your bookmark. <br/> <br/>If you reached this page through any of the other direct links listed above, please notify your administrator to update the link. <br/><br/>If you reached this page through a link on our site, please <a href="/cases/logabug.jsp">report the broken link directly to our Support Team</a> and we will fix it promptly. Please indicate the page you were on when you clicked the link as well as any other related information. We apologize for the inconvenience. <br/><br/>Thank you again for your patience and assistance. And thanks for using salesforce.com!</td></tr> </table> <!-- Body events --> <script type="text/javascript">function bodyOnLoad(){if(window.PreferenceBits){window.PreferenceBits.prototype.csrfToken="null";};}function bodyOnBeforeUnload(){}function bodyOnFocus(){}function bodyOnUnload(){}</script> </body> </html>
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Cause
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