My Oracle Support Banner

Issue With The Automatic Update Cycle (AUC) - ServiceException: !csFldThisItemDoesNotExist (item does not exist) (Doc ID 3026424.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

There is an error n the Repository Manager applet, while executing the Automatic Update Cycle (AUC) -> there is a message which keeps showing up, saying "Indexing aborted at [date / time] This item does not exist"
What is happening is that some of the documents no longer get Released due to that.

Testcase
========
Here are steps to reproduce the issue:
1. Check-in content item as revision 1 - in a folder
2. Check out and check in a content item as revision 2 - in a folder
3. Delete revision 2 - both revisions are sent to Trash
4. Restore revision 1 --> Problem Reproduced

In the Repository Manager applet we can see the popup error:

Indexing aborted at 3/13/24 10:11 AM. This item does not exist.

In the Repository Manager applet, over the Content tab, we can see:

Content ID  Revision    dID     Check-In Date       Revision Status    Indexer Status
-------------- ----------- -------- ----------------------- --------------------- ---------------------
CS024601              1     32401   3/13/24 10:08 AM   Done                      Indexing
CS024601              2     32402   3/13/24 10:09 AM   Expired                   Old
------------------------------------------------------------------------------------------------------

With the IdcAnalyze the item is not restored properly and the indexer keeps crashing

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.