My Oracle Support Banner

Oracle Identity Governance (OIG): UI Session Raises HTTP 500 Error after Timeout and Reauthentication via SAML Authenticator (Doc ID 3047108.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

Identity Manager - Version 12.2.1.4.231215 and later
Information in this document applies to any platform.

Symptoms

SAML2.0 Authenticator defined for a non-OAM SSO environment.  When a user's UI OIG session times out (after 10 minutes), and they attempt to re-authenticate, the browser displays an HTTP 500 server error page.  When collecting a browser header trace (har), it is apparent that the error is raised when hitting the /saml2/sp/acs/post endpoint.

 

Changes

Applied OIG 12.2.1.4.231215 BP.  This patching is only anecdotally linked to the problem. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.