Not Able To Access WCC CS Console After Applying Patch 36823802 /Error: !csDbFieldAlreadyExists2,dDocName
(Doc ID 3059614.1)
Last updated on NOVEMBER 18, 2024
Applies to:
Oracle WebCenter Content - Version 12.2.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.1.4.0 version, Content Server
When attempting to login to Content Server after applying patch 36823802, the following error occurs.
ERROR
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Caused by: intradoc.data.DataException: !csDbFieldAlreadyExists2,dDocName
at intradoc.jdbc.JdbcWorkspace.alterTable(JdbcWorkspace.java:1982)
at intradoc.server.IdcExtendedLoader.changeFieldLength(IdcExtendedLoader.java:3527)
at intradoc.server.IdcExtendedLoader.expandDocNameLengthForLargeDid(IdcExtendedLoader.java:2438)
at intradoc.server.IdcExtendedLoader.performDatabaseUpgradeTasks(IdcExtendedLoader.java:432)
at intradoc.server.IdcExtendedLoader.extraBeforeCacheLoadInit(IdcExtendedLoader.java:212)
at intradoc.server.IdcSystemLoader.loadCaches(IdcSystemLoader.java:1303)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:154)
... 60 more
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Patch 36823802: WC Stack Patch Bundle 12.2.1.4.240710
2. Restart WCC Managed Servers
3. Try to login
4. Observe error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Content Server after applying this patch.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |