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Oracle Advanced Authentication (OAA): The Challenge Factors Are Displaying Encrypted Values (Doc ID 3067159.1)

Last updated on JANUARY 30, 2025

Applies to:

Oracle Advanced Authentication - Version 12.2.1.4 and later
Information in this document applies to any platform.

Symptoms

OAA is configured with the URL OAALB.example.com (LB -> NGINX -> OAA).

OAM uses the DNS OAMLB.example.com (LB -> OHS -> OAM). The certificate for OAMLB.example.com (OAM) has been renewed.
Self-service UI now shows factor value encrypted. E.g. If you view Email factor email id is encrypted on UI page. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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