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Cloned Environment Website Not Working (Doc ID 3067318.1)

Last updated on JANUARY 17, 2025

Applies to:

Oracle WebCenter Sites - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After cloning WCS preprod environment, WCS Portal is working properly, but the website is giving Custom Page Error while browsing, there are 404 error in OHS logs and in sites log:

Exception reading url from http://XXXXXXXXXXXXXXXXXX.com:8003/sites/ContentServer?pagename=OpenMarket/Xcelerate/Search/Event[[
com.fatwire.cs.core.http.HttpAccessException: java.net.ConnectException: Connection refused (Connection refused)
  at com.fatwire.cs.core.http.HttpAccess.execute(HttpAccess.java:400)

and second error:
[2024-12-02T14:06:39.024+03:00] [pre-wcs-contrib-1] [ERROR] [] [oracle.wcsites.auth] [tid: 154] [userId: ] [ecid: XXXXXXXXXXX:1] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Exception th
rown while getting user from user name .[[
com.openmarket.directory.DirectoryException: -105
  at com.openmarket.directory.common.DirLogger.throwFatalException(DirLogger.java:53)
  at com.openmarket.directory.cs.CSDir.verifyIList(CSDir.java:1432)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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