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Error Launching Workdoc Browser "The application has failed to start because its side-by-side configuration is incorrect. please see the application event log or use the command-line sxtrace.exe tool for more detail" (Doc ID 3079727.1)

Last updated on APRIL 02, 2025

Applies to:

Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 14.1.1.0.0 [Release 12c to 14]
Oracle WebCenter Forms Recognition for OCI - Version 12.2.1.4.0_24.2 to 14.1.2.0 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to launch the BstWkBrw.exe the following error is returned:

The application has failed to start because its side-by-side configuration is incorrect. please see the application event log or use the command-line sxtrace.exe tool for more detail.

In attempt to resolve we have installed some missing Microsoft Visual C++ Runtimes and repair other Microsoft Visual C++ runtimes, but still the same issue.

Cause

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In this Document
Symptoms
Cause
Solution


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