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Oracle SSO Failure - Unable To Process Request Testing a New Partner Application (Doc ID 311921.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Oracle HTTP Server - Version 9.0.2 to 10.1.2.1 [Release 9iAS to AS10gR2]
Information in this document applies to any platform.
***Checked for relevance on 21-NOV-2019***


Symptoms

You are getting an ORACLE SSO FAILURE - UNABLE TO PROCESS REQUEST after setting up a new partner application and accessing the application. The new partner application has been created as follows:

Login URL          : http://<SSO_HTTP_SERVERNAME>:<OSSO_HTTP_PORT>/pls/orasso/orasso.wwsso_app_admin.ls_login
Single Sign Off URL: http://<SSO_HTTP_SERVERNAME>:<OSSO_HTTP_PORT>/pls/orasso/orasso.wwsso_app_admin.ls_logout
Home URL           : http://<MIDTIER_HTTP_SERVERNAME>:<HTTP_PORT2>/<CUSTOMER_VIRTUAL_DIRECTORY>/<APPLICTION_NAME>.do
Success URL        : http://<MIDTIER_HTTP_SERVERNAME>:<HTTP_PORT2>/osso_login_success
Logout URL         : http://<MIDTIER_HTTP_SERVERNAME>:<HTTP_PORT2>/osso_logout_success



The tested URL is:

http://<MIDTIER_HTTP_SERVERNAME>:<HTTP_PORT2>/<CUSTOMER_VIRTUAL_DIRECTORY>/<APPLICTION_NAME>.do


The user is redirected to the SSO login page, but after providing the username and password the "ORACLE SSO FAILURE - UNABLE TO PROCESS REQUEST" error appears.

Cause

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