'Oracle SSO Failure - Unable to process request' with Mid-tier mod_osso Protected Application
(Doc ID 342196.1)
Last updated on NOVEMBER 01, 2019
Applies to:Oracle Application Server Single Sign-On - Version 10.1.2 to 10.1.4 [Release 10gR2 to 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 18-SEP-2015***
Unable to access mod_osso protected application on the mid-tier with single-server architecture.
The SSO login page is displayed, but after valid credentials are entered and submitted, the following error occurs:
Oracle SSO Failure - Unable to process request
Either the requested URL was not specified in terms of a fully-qualified hostname or OHS single sign-on is incorrectly configured.
Please notify your administrator.
OIDDAS login is successful, the problem only occurs when accessing mid-tier mod_osso protected applications.
The error does not occur when using Mozilla-based browsers, only occurs with Internet Explorer.
SSO debug log (ssoServer.log) shows that SSO login was successful.
Entry in mid-tier HTTP Server error_log with debug LogLevel:
Requested URL is not specified in terms of fully-qualified host name or invalid SSO partner configuration. Host from request <SSO_HTTP_SERVERNAME>:<HTTP_PORT>, registered host <SSO_HTTP_SERVERNAME>:<HTTP_PORT>
The request port and the registered port in the log message are different, but the hostname is the same.
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