User Receives the Fallback Login Prompt: WNA does not work as expected when using Single Sign-on (SSO) Virtual HostName (Doc ID 352078.1)

Last updated on JULY 01, 2016

Applies to:

Oracle ApplicationServer Single Sign-On - Version 9.0.4 to 10.1.4.3 [Release 10gR1 to 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 15-Mar-2013***

Symptoms

Windows Native Authentication (WNA) does not work when using a Virtual HostName with Single Sign-On (SSO) Server.

And the user gets the fallback login prompt from the Internet Explorer browser.

Changes

WNA works perfectly using the physical hostname of the SSO Server.

However, when using the Virtual Hostname of the SSO Server machine, WNA does not work as expected.

Cause

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