My Oracle Support Banner

PDF Files Not Accessible At WebGate Protected Sites (Doc ID 352121.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Access - Version and later
Information in this document applies to any platform.
This problem can occur on any platform.


If you are on WebGate 10g, then please refer to <Note 577302.1>.

Users on Windows using Internet Explorer are not able to access PDF files on COREid-protected
sites. When a PDF file is loading, Acrobat Reader will launch but will then say that it cannot find
the directory and fail.

Users on Linux or Unix using Netscape can see the PDFs without issue.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.