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Oracle SSO (OSSO) Troubleshooting Quick Start Guide (Doc ID 352870.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Application Server Single Sign-On - Version 10.1.2.0.2 to 10.1.4.3 [Release 10gR2 to 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 11-JAN-2016***


Goal

Provide preliminary steps to assist with diagnosing OSSO issues as it's best to develop and use a consistent, methodical approach to resolve most of the common OSSO issues. Screen captures are extremely helpful to verify the steps followed when reproducing the issue. Additionally, knowing the specific current architecture details is also very important.

Solution

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In this Document
Goal
Solution
 I. General Information
 II. Turn on SSO Related Components Debug
 III. Duplicate SSO Issue
 IV. Upload New Log and Configuration  Files
 V. Reference to Common SSO Issues
References

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