ORA-20000 WPG_SESSION API FAILED ERROR (Doc ID 372956.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Server Single Sign-On - Version 9.0.4 to 10.1.2.0.2 [Release 10gR1 to 10gR2]
Information in this document applies to any platform.
This problem can occur on any platform.
***Checked for relevance on 01-Feb-2016***

Symptoms

AS10G 10.1.2.0.2 is installed in High Availability environment using MultiMaster Replication with Cluster Identity Management.

During the installation of IM nodes (e.g. SSO1 and SSO2), SSL was selected to use the Load Balancer with OHS in SSL mode.

After the installation, /pls/orasso website is giving the following error from the browser upon the login using orcladmin. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms