Users Cannot Change Password When They Become Expired WWC-41655 (Doc ID 387646.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Server Single Sign-On - Version 10.1.2 to 10.1.4 [Release 10gR2 to 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 12-DEC-2013***

Symptoms

When the OID password policy is set to have users passwords expire and the users password does expire, they are prompted after logon to change their password. After entering their old and new password they receive the error:

"There is an error in the setup of the directory used for authentication. Please contact the administrator to make sure the directory is setup appropriately. (WWC-41655)"


Users cannot continue after this point until either the password policy is disabled, or the password is changed via Oracle Directory Manager (ODM).

Cause

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