How To Collect The Required Data When Working With Legacy Adapters (Doc ID 393098.1)

Last updated on SEPTEMBER 09, 2017

Applies to:

Oracle SOA Platform - Version: 10.1.2.0.0 to 10.1.2.2 - Release: AS10gR2 to AS10gR2
Information in this document applies to any platform.
Oracle9i AS Integration Platform - Version: 10.1.2.0.0 to 10.1.3.1

***Checked for relevance on 14-Apr-2010***
***Checked for relevance on 25-Oct-2011***

Goal

Check List/Test Cases for Working With Oracle Support

Note : In all the below cases we need a full scenario of the problem in order to be able to analyze it further. The more detailed you can be with your explanation, the quicker we will be able to start troubleshooting.

Please use the table below to locate the type of error you are encountering, then follow the "Actions Required" column and provide the specific files (and information) to Oracle Support. Some of the errors provide suggestions for problem resolution.

Solution

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