Event Viewer Shows Error Messages: ''Webgate.Dll Cannot Be Loaded'' (Doc ID 397454.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Access - Version: 10.1.4 and later   [Release: 10g and later ]
Information in this document applies to any platform.
Checked for relevance on 12-Apr-2010

Symptoms

Installed a 10.1.4 webgate on windows server 2003  (R2 64bit) on AMD 64 bit processor. When trying to access a sample html page in the document root, the browser gives the following error:  "The Page Cannot Be Found error "

"Event Viewer" > "Application" logs shows the following error:

"ISAPI Filter 'C:\Program Files\NetPoint\Webgate\access\oblix\apps\webgate\bin\webgate.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshooting this kind of processor architecture mismatch error, see http://go.microsoft.com/fwlink/?LinkId=29349.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms