Webgate Diagnostics Page Shows the Access Server(s) and/or Directory Server(s) are Down Even Though they are Running Properly
Last updated on MARCH 07, 2007
Applies to:COREid Access - Version: 7.0.4
This problem can occur on any platform.
The workaround for the Bug 5394759 (going through Access Administration Console → System Management → Diagnostics → 'All Access Servers' shows all AAAs UP) is only available for the for administrators. However, any applications using a webgate/accessgate only, wanting to verify the status can only using the diagnostics page which is not giving valid information.
Sometimes it shows a"Going Down" status for the Access Servers. What does this mean?
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