Unable To Set Master Administrator For Identity Server During Setup

(Doc ID 430620.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Identity - Version: 10.1.4 and later   [Release: 10g and later ]
Information in this document applies to any platform.
***Checked for relevance on 29-May-2010***

Symptoms

During Identity Server Setup, the Search page used to find and configure Administrator users returns no results, regardless of search parameters. There are no errors displayed.

Identity Server has been configured with Active Directory LDAP server.

The Identity Server trace oblog.log does not show any clear problem for the search in Active Directory.

"Function called" _CallName^ldap_search _CallAddress^0x0099954E ld^0x04935E90 base^dc=oracle,dc=com scope^2 filter^(&(objectclass=inetorgperson)(&(cn=*Admin*)(|(obUserAccountControl=ACTIVATED)(!(obUserAccountControl=*))))) attrs0000^cn attrsonly^0
"Function returned" _CallName^ldap_search _CallAddress^0x0099954E _CallDuration^0.001135 result^7
"Function exited" _TraceName^LDAPSearch _TraceDuration^0.001219 retcode^7


ldap_util_failover.cpp:2138 "ldap_result2error" ldap_result^115 ld^0x04935E90 r^0x07600A18 freeit^0 error^94

Cause

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