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How to Reset the Image Prefix After Installation of APEX (Doc ID 430837.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Oracle Application Express (APEX) - Version 3.0.1 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

After the installation of APEX 3.0 and above, you are not able to view any images/icons and cannot login to the instance.

The error_log in $ORACLE_HOME/Apache/Apache/logs shows the following errors, indicating that the files cannot be found:

The above errors indicate that the Image Prefix that was set at installation time was set incorrectly as "/pls/apex/5" instead of "/i/" since the URLs show up as "/pls/apex/5htmldb" or "/pls/apex/5css".

Solution

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In this Document
Goal
Solution

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