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Portal Export/Import: Where to Start for Problem Solving and Data Collection for Opening a Service Request (Doc ID 436867.1)

Last updated on JANUARY 04, 2018

Applies to:

Portal - Version 9.0.4 to 11.1.1.7.0 [Release 10g to FMW11g]
Information in this document applies to any platform.

Purpose

 This note was written to assist in the troubleshooting of the Portal Export / Import process.  It outlines the necessary steps that must be followed before opening a Service Request to Oracle Support Services and what information you need to Provide when opening a Service Request.

Troubleshooting Steps

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