My Oracle Support Banner

Portal Export/Import: Where to Start for Problem Solving and Data Collection for Opening a Service Request (Doc ID 436867.1)

Last updated on JANUARY 04, 2018

Applies to:

Portal - Version 9.0.4 to [Release 10g to FMW11g]
Information in this document applies to any platform.


 This note was written to assist in the troubleshooting of the Portal Export / Import process.  It outlines the necessary steps that must be followed before opening a Service Request to Oracle Support Services and what information you need to Provide when opening a Service Request.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.