How To Enable Print Logging For The IPM Web Client From Within The Viewer Plugin (Doc ID 445432.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Oracle Imaging and Process Management - Version 4.0.3.0.0 and later
Information in this document applies to any platform.

Goal

When experiencing printing problems from the IPM Web client, it is often asked to enable logging for the PRINTTOOL module which handles printing requests.

The PRINTTOOL module handles the print requests from the web client. There is no logging option for this tool by default, and the registry must be edited to be activated.

Therefore, rights to edit the registry must be present.  Enabling PRINTTOOL logging is only valid on non-unicode systems (client environments only).

Solution

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