Custom SDK Application Holds an IPM Session ID Causing a 'Catastrophic failureAccess Violation' Error
Last updated on AUGUST 18, 2017
Applies to:
Oracle Imaging and Process Management - Version 7.6.2.0.0 to 10.1.3.6 [Release Stellent to 10gR3]Information in this document applies to any platform.
Symptoms
When a custom SDK application holds an IPM session id, the below symptoms may occur:
On a Workstation:
TITLE: DocumentActionsToolInitInstance Error:-2147418113
catastrophic failureAccess Violation(0xc0000005)
class ATL::CComObject <class CRoot>::Put_UserToken
class ATL::CComObject <class CRoot>::Put_UserToken
catastrophic failureAccess Violation(0xc0000005)
class ATL::CComObject <class CRoot>::Put_UserToken
class ATL::CComObject <class CRoot>::Put_UserToken
Click on OK and the next error appears:
TITLE: IBPM Error!
OK DETAILS (Click on Details):
The CoCreateInstance call failed on the following ITool:
Document Actions Tool
Document Actions Tool
Also within the UCON logs. the following error appears:
UCON failed to find sessionID 12471807 in the session map
Cause
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