"Failed communicating with the WEB server" Error When Clicking "Next Page" in IPM Web Plug-in (Doc ID 445757.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version 4.0.3.0.0 and later
Information in this document applies to any platform.

Symptoms

After installation of the IPM Web server, the following error occurs when using the plug-in and attempting to "Next Page" through a document, or when attempting to print:

Failed communicating with the WEB server. Please exit and login to refresh your session.

The first page loads but clicking the "Next page" button yields the error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms