My Oracle Support Banner

Handling Content Publisher Errors - Credentials (Doc ID 446015.1)

Last updated on APRIL 08, 2024

Applies to:

Oracle WebCenter Content - Version 6.0 to 7.5.2 [Release Stellent]
Information in this document applies to any platform.

Symptoms

Your Content Publisher log file contains “credentials” errors similar to the error shown below.

<IAStellent> Attempting to open Project 'StellentProject_ia3ced1a64' from Content Server 'liz_contribution'.
<IAStellent> IAStellent.dll, FileVersion = 6.0.0.29, ProductVersion = 6.0.0.29, OriginalFilename = IAStellent.DLL
<IAStellent> Attempting to connect to Content Server 'liz_contribution' at CGI URL 'https://<myserver>/intradoc-cgi/idc_cgi_isapi.dll'.
<IAStellent> Stellent Site Server: Establishing a connection under user account 'Administrator' supplying '' user credentials.
<IAStellent> IAStellentCommLink.exe, FileVersion = 6.0.0.29, ProductVersion = 6.0.0.29, OriginalFilename = IAStellentCommLink.EXE
<IAStellent> IdcClient.ocx, FileVersion = 6.0.0.29, ProductVersion = 6.0.0.29, OriginalFilename = IDCCLIENT.OCX
<IAStellent> Unable to establish connection to the server. System needs login authentication credentials.
A connection to the Stellent Content Server 'liz_contribution' at 'https://<myserver>/intradoc-cgi/idc_cgi_isapi.dll' could not be established. The error response was: Unable to establish connection to the server. System needs login authentication credentials.
Unable to connect to library 'liz_contribution'
The Stellent Content Server 'liz_contribution' is not available.
<IAStellent> FinalRelease [\]

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.