After Changing the Server's Host Name, Admin Server Throws NullPointerException "Unable to execute service method 'loadAllIdcServerData'." (Doc ID 447317.1)

Last updated on MAY 30, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.5.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.



Symptoms

After changing the server's host name, the Admin Server won't start and instead throws the below error and exception:

Unable to retrieve root IdcAdmin page. Unable to execute service method 'loadAllIdcServerData'. (System Error: Runtime error:
java.lang.NullPointerException
at intradoc.data.DataBinder.addLocaleFields(Unknown Source) at intradoc.data.DataBinder.addResultSet(Unknown Source) at intradoc.admin.AdminService.loadAllIdcServerData(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at intradoc.server.Service.doCodeEx(Unknown Source) at intradoc.server.Service.doCode(Unknown Source) at intradoc.server.Service.doAction(Unknown Source) at intradoc.server.Service.doActions(Unknown Source) at intradoc.admin.AdminService.doActions(Unknown Source) at intradoc.server.Service.doRequest(Unknown Source) at intradoc.server.ServiceManager.processCommand(Unknown Source) at intradoc.server.IdcServerThread.run(Unknown Source))

Cause

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