After Changing the Server's Host Name, Admin Server Throws NullPointerException "Unable to execute service method 'loadAllIdcServerData'."

(Doc ID 447317.1)

Last updated on MAY 30, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 to [Release Stellent to 10gR3]
Information in this document applies to any platform.


After changing the server's host name, the Admin Server won't start and instead throws the below error and exception:

Unable to retrieve root IdcAdmin page. Unable to execute service method 'loadAllIdcServerData'. (System Error: Runtime error:
at Source) at Source) at intradoc.admin.AdminService.loadAllIdcServerData(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at intradoc.server.Service.doCodeEx(Unknown Source) at intradoc.server.Service.doCode(Unknown Source) at intradoc.server.Service.doAction(Unknown Source) at intradoc.server.Service.doActions(Unknown Source) at intradoc.admin.AdminService.doActions(Unknown Source) at intradoc.server.Service.doRequest(Unknown Source) at intradoc.server.ServiceManager.processCommand(Unknown Source) at Source))


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