User is Prompted Twice When Opening an Excel File Followed by Error: "File error. Some number formats may have been lost"

(Doc ID 447580.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle WebCenter Content - Version 7.5.1 to [Release Stellent to 10gR3]
z*OBSOLETE: Microsoft Windows 2000
z*OBSOLETE: Microsoft Windows Server 2003
z*OBSOLETE: Microsoft Windows
Microsoft Windows (32-bit)
z*OBSOLETE: Microsoft Windows Server 2003 R2 (32-bit)
Microsoft Windows 2000Microsoft Windows Server 2003Microsoft Windows Server 2003 R2 (32-bit)Microsoft Windows (32-bit)
Checked for relevance on 04-May-2009
Using IIS for the web server


When opening an Excel file from the Search Results, the user is challenged twice for authentication; however if the second prompt is 'canceled' the document still opens.

The document is an Excel worksheet and after hitting 'cancel' on the second authentication, an error stating "File error. Some number formats may have been lost" appears, and the date formats in one of the columns in the worksheet revert to numeric values instead of dates.


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