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Setting up Ascent with a new scanner (Doc ID 449304.1)

Last updated on APRIL 11, 2024

Applies to:

Oracle WebCenter Content - Version 7.0 and later
Information in this document applies to any platform.
Product: Kofax Legacy Integration
Version: 6.1

Symptoms

When setting up Ascent with a new scanner they get the following error.

Ascent Capture 6.1 is not connecting to a scanner panasonic KV-s2046c AC does not recognise the scanner.

They also receive errors like de speckling is not supported, de skewing is not supported

Cause

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In this Document
Symptoms
Cause
Solution

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