Unable to Open File; Userdb.txt Contains an Invalid Path (Doc ID 450032.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 and later
Information in this document applies to any platform.
Product: Content Server


Symptoms

Access denied to Content Server managed resource. Error loading credentials from master cache. Unable to open file C:/stellent/idc/shared/os/win32/data/users/userdb.txt. C:/stellent/idc/shared/os/win32/data/users/userdb.txt contains an invalid path.

The directory data doesn't exist under <install>/shared/os/win32 on the customer's system.

Cause

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