Receiving a Connect Failure when Running a Site Studio Publishing Utility (SSPU) Job

(Doc ID 450594.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle WebCenter Content - Version 6.0 to 10.1.3.5.0 [Release Stellent to 10gR3]
Information in this document applies to any platform.
Product: Connection Server/SSPU
Version: 6.0

***Checked for relevance on 18-JUL-2013***

Symptoms

The below error is received when running a Site Studio Publishing Utility job. But, if the link detailed by the warning is loaded in a browser the page displays without any delay.  What could cause this error?

[Nov 15 11:02:05] WARNING: replicator: [1]IOException: getInputStream timed-out
http://<domain>/intradoc-cgi/idc_cgi_isapi.dll?IdcService=SS_GET_PAGE&nodeId=8000073
[Nov 15 11:04:05] WARNING: replicator: [2]IOException: getInputStream timed-out
http://<domain>/intradoc-cgi/idc_cgi_isapi.dll?IdcService=SS_GET_PAGE&nodeId=8000073
[Nov 15 11:06:05] WARNING: replicator: [3]IOException: getInputStream timed-out
http://<domain>/intradoc-cgi/idc_cgi_isapi.dll?IdcService=SS_GET_PAGE&nodeId=8000073
[Nov 15 11:09:03] ERROR: replicator: Job failed exception:

com.kinecta.net.IOFailureException: connect failure,
http://<domain>/intradoc-cgi/idc_cgi_isapi.dll?IdcService=SS_GET_PAGE&nodeId=8000073
at com.kinecta.replicator.SiteCrawler.openConnection(Unknown Source)
at com.kinecta.replicator.SiteCrawler.crawl(Unknown Source)
at com.kinecta.replicator.SiteReplicator.replicate(Unknown Source)
at com.kinecta.replicator.SiteReplicator.run(Unknown Source)
at SiClone.SiCloneSiteReplicator.run(Unknown Source)
at SiClone.SiCloneIcePackageGenerator.run(Unknown Source)
at SiClone.SiCloneSiteReplicatorRunner.runJob(Unknown Source)
at SiClone.SiCloneSiteReplicatorRunner.run(Unknown Source)
at com.kinecta.ice.JobScheduler.run(Unknown Source)

Cause

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