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One Report Section Shows The Error - " An error occurred when processing your request" (Doc ID 452492.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Server Integration BAM - Version: 10.1.3
This problem can occur on any platform.

Symptoms

On 10.1.3 in Production:
When attempting to generate a report, only one section of the report displays data correctly.  The other section shows " An error occurred when processing your request". The following error
message is shown in ADC logs.

ERROR
ERROR - ReportCache ReportCacheServer.OpenViewSet: ADC exception=A timeout trying to obtain a
lock on the DataObject _STATUS_HISTORY expired.
ERROR - ActiveDataCache A timeout trying to obtain a lock on the DataObject

STEPS
The issue can be reproduced at will with the following steps:
1. Define two sections in one report, each of section uses calculation based on the same DO in ADC.
2. Only one section can be displayed successfully.

Cause

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In this Document
  Symptoms
  Cause
  Solution

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