My Oracle Support Banner

UCM 7.5x Content Stuck In GenWWW Status; No Refinery Logs Created (Doc ID 454108.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 7.5.2 [Release Stellent]
Information in this document applies to any platform.

Symptoms

All recently checked-in content is stuck in the Work In Progress page with a status of GenWWW.  The content is not being converted to a PDF, indexed, and released.  The expected result is to have all checked-in content converted, indexed and released.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.