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"Error loading Native Option Panels" Error and Tiff Converter Does Not Work After PDF Converter 7.6.1 Upgrade (Doc ID 461195.1)

Last updated on JULY 03, 2024

Applies to:

Oracle WebCenter Content - Version 7.5.1 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

After an upgrade to PDF Converter 7.6.1, the following error is being generated in the output logs when running the Inbound Refinery with Tiff Converter enabled. The Inbound Refinery will not start up as a service either.



.

Cause

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In this Document
Symptoms
Cause
Solution


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