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"Error loading Native Option Panels" Error and Tiff Converter Does Not Work After PDF Converter 7.6.1 Upgrade (Doc ID 461195.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Universal Content Management - Version: 7.5.1
This problem can occur on any platform.


After an upgrade to PDF Converter 7.6.1, the following error is being generated in the output logs when running the Inbound Refinery with Tiff Converter enabled. The Inbound Refinery will not start up as a service either.

Error loading Native Option Panels Unable to instantiate java class code for 'TIFFConverterPanel' at location 'docrefinery.configdlg.TIFFConverterPanel' with default location at 'docrefinery.configdlg.TIFFConverterPanel'.



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