Portal Performance Slows Down as User Load Increases - Users Start Getting Stall Timeout Error and Eventually Portal Hangs (Doc ID 461237.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Portal - Version 10.1.2.0.2 to 11.1.1.6.0 [Release 10gR2 to FMW11g]
Information in this document applies to any platform.

Symptoms


Portal Performance Slows Down with the following symptoms:

 

Steps To Reproduce:

  1. Allow users to access the system.
  2. After a while (i.e. a few hours) access the Portal Home page.
  3. Give in the credentials to login.
    After clicking logging you will get the following error:
    Internal Server Error (HTTP 500)
  4. Wait more time and try to access the Home Page again.
    This time the portal will hang.

Cause

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