Java Error 'createResultSetFromDataSource' When Viewing Audit Trail in Records Manager 7.1.4 (Doc ID 462531.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 7.1.4 and later
Information in this document applies to any platform.
***Checked for relevance on 21-Mar-2013***

Symptoms

When attempting to view the audit trail in Records Manager 7.1.4, you receive the following stack
trace:

 

Event generated by user 'sysadmin' at host 'idcm1'. Unable to retrieve search results
Unable to execute service method 'createResultSetFromDataSource'. (System Error: Java heap space)
[ Details ]
An error has occurred. The stack trace below shows more information.
!csUserEventMessage,sysadmin,idcm1!$!csUnableToRetrieveSearchResults!csUnableToExecMethod,c
reateResultSetFromDataSource!csSystemError,Java heap space intradoc.common.ServiceException:
!csUnableToRetrieveSearchResults!csUnableToExecMethod,createResultSetFromDataSource!csSystemError,Java heap space
at intradoc.server.Service.buildServiceException(Unknown Source)
at intradoc.server.Service.createServiceExceptionEx(Unknown Source)
at intradoc.server.Service.createServiceException(Unknown Source)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)
Caused by: java.lang.OutOfMemoryError: Java heap space

 

Cause

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