No Connection Could Be made When Accessing Links From The Password Reset Management webservice.aspx (Doc ID 465058.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Administrators are unable to access certain web links in Password Reset Management such as Reset Services, Questions, Settings, Connectors, and Storage, and receive the following errors from the browser:

Server Error in '/vGOSelfServiceReset/ManagementClient' Application

Exception Details: System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[SocketException (0x274d): No connection could be made because the target machine actively refused it]
System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) +1028066
System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) +33
System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) +431

[WebException: Unable to connect to the remote server]
System.Net.HttpWebRequest.GetRequestStream() +1532269
System.Web.Services.Proto s.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +103
AdminSvc.Administration.ExecuteRequest(ManagementRequest Item) +47
ManagementClient.service.LoadSettings() +52
ManagementClient.service.Page_Load(Object sender, EventArgs e) +38
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +47
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061

Cause

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