Initial Information to Collect to Start Diagnosis of Report Server/Engine Hang/Crash Situations (9.0.4 - 10.1.2 - 11.1.2) (Doc ID 465695.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Reports Developer - Version 9.0.4.0 and later
Information in this document applies to any platform.

Goal

This document provides information about, what details to collect to start the analysis of a Reports Server/Engine Hang/Crash situation.

Engine crashes usually occur with the following error:

REP-56048: Engine rwEng-xx crashed.

The information collected by this article is vital in starting the analysis of the crash/hang situations. But finding the root cause of each specific case, has its own dynamics. So it is important to understand that it is not possible to detect the root cause of any situation only with the information collected by this article or only with some specific method. The next step of analysis would be determined by the analysis of information collected in this article.

 

Solution

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