Outbound 850 In State 'Waitfa' While Inbound 997 In State 'Complete' (Doc ID 467132.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Application Server Integration B2B - Version: 10.1.2.0.2
This problem can occur on any platform.

Symptoms

On 10.1.2.0.2 in Production:
Functional acknowledgement is not reconciling EDI message. EDI message remains in 'WaitFA' state while the functional acknowledgement is 'Complete'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send an 850 document to the remote trading partner.
2. The trading partner responses with a 997 functional acknowledgement.
3. Check the Business Messages Report to see the state of the messages.

Cause

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