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Outbound 850 In State 'Waitfa' While Inbound 997 In State 'Complete' (Doc ID 467132.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle B2B 10g (Business to Business) - Version 10.1.2.0.2 and later
Information in this document applies to any platform.

Symptoms

On 10.1.2.0.2 in Production:
Functional acknowledgement is not reconciling EDI message. EDI message remains in 'WaitFA' state while the functional acknowledgement is 'Complete'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send an 850 document to the remote trading partner.
2. The trading partner responses with a 997 functional acknowledgement.
3. Check the Business Messages Report to see the state of the messages.

Cause

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In this Document
Symptoms
Cause
Solution


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