My Oracle Support Banner

The ADC Is Not Coming Up After a Password Change (Doc ID 467837.1)

Last updated on DECEMBER 05, 2023

Applies to:

Oracle BAM (Business Activity Monitoring) - Version 10.1.3.1 to 10.1.3.4.0
Microsoft Windows (32-bit)

Goal

After  changing the user, the BAM software was installed with, to a different user and reverting back because of the following error
.
2007-10-25 10:01:21,812 [7340] ERROR - ActiveDataCache The Oracle BAM Active Data Cache
service failed to start. Oracle.BAM.ActiveDataCache.Common.Exceptions.CacheException: ADC Server
exception in Startup(). ---> System.Exception: DPAPI was unable to decrypt data.
CryptUnprotectData failed. Error -2146893813: Key not valid for use in specified state.
.

The same error appears although the origin user is used again:
.
2007-10-25 10:01:21,812 [7340] ERROR - ActiveDataCache The Oracle BAM Active Data Cache
service failed to start. Oracle.BAM.ActiveDataCache.Common.Exceptions.CacheException: ADC Server
exception in Startup(). ---> System.Exception: DPAPI was unable to decrypt data.
CryptUnprotectData failed. Error -2146893813: Key not valid for use in specified state.
.



Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.