The ADC Is Not Coming Up After a Password Change

(Doc ID 467837.1)

Last updated on SEPTEMBER 09, 2017

Applies to:

Oracle BAM (Business Activity Monitoring) - Version 10.1.3.1 to 10.1.3.4.0
Microsoft Windows (32-bit)
***Checked for relevance on 26-Apr-2011***


Goal

After  changing the user, the BAM software was installed with, to a different user and reverting back because of the following error
.
2007-10-25 10:01:21,812 [7340] ERROR - ActiveDataCache The Oracle BAM Active Data Cache
service failed to start. Oracle.BAM.ActiveDataCache.Common.Exceptions.CacheException: ADC Server
exception in Startup(). ---> System.Exception: DPAPI was unable to decrypt data.
CryptUnprotectData failed. Error -2146893813: Key not valid for use in specified state.
.

The same error appears although the origin user is used again:
.
2007-10-25 10:01:21,812 [7340] ERROR - ActiveDataCache The Oracle BAM Active Data Cache
service failed to start. Oracle.BAM.ActiveDataCache.Common.Exceptions.CacheException: ADC Server
exception in Startup(). ---> System.Exception: DPAPI was unable to decrypt data.
CryptUnprotectData failed. Error -2146893813: Key not valid for use in specified state.
.



Solution

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