Unable to Login, Access Portal.htm, or Browse to any Content Server Page for Which Windows Event Viewer Event IDs 2214 and 2268 are Thrown

(Doc ID 470804.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Governance, Risk and Compliance Manager - Version 7.5.0 to 7.8 [Release Stellent to Rel 12]
Oracle WebCenter Content - Version 6.2.0 to 10.1.4.0.0 [Release Stellent to 10gR3]
z*OBSOLETE: Microsoft Windows Server 2003
z*OBSOLETE: Microsoft Windows Server 2003 R2 (32-bit)
Microsoft Windows Server 2003Microsoft Windows Server 2003 R2 (32-bit)


Symptoms

After configuring Microsoft Internet Information Server (IIS 6) on Windows Server 2003 for using the Content Server ISAPI filter, no service calls function through a web browser. For example, attempting to login, or even attempting to access the static portal.htm page, produces 404 errors or TCP errors in the browser.

When this happens, the Windows Event Viewer Event IDs 2214 and 2268 are logged on the server where IIS 6 is installed.

Cause

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