eSSO Password Reset Fails With Access To Account Denied

(Doc ID 471752.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite - Version: to - Release: 10gR3 to 10gR3
Information in this document applies to any platform.


When attempting to reset password the following error occurs:
"Access denied retrieving user information"


This is a new installation and this has never worked.


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