eSSO Password Reset Fails With Access To Account Denied (Doc ID 471752.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite - Version: 10.1.4.0.1 to 10.1.4.0.4 - Release: 10gR3 to 10gR3
Information in this document applies to any platform.

Symptoms

When attempting to reset password the following error occurs:
"Access denied retrieving user information"

Changes

This is a new installation and this has never worked.

Cause

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