Locking A Package From The IPM Web Client Produces The Error "files may be out of sync" After Upgrade (Doc ID 471804.1)

Last updated on DECEMBER 19, 2013

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to lock a package in the IPM Web client, the following message appears:

Serialized Stream Mismatch, files may be out of sync. Class ATL ::CComObject::Lock
Additional error information: Lock
Occured in Script: fnWorkListTool.asp

Changes

The IPM Web server was upgraded to 10g and rolled back to 7.6.2 without a proper un-install.

Cause

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