Checkboxes Are Not Rendered As Checked By Outside In Viewer Technology (Doc ID 549528.1)

Last updated on AUGUST 14, 2023

Applies to:

Goal

When a Word document containing a checkbox (with the checked property set to true) is imported
into our application, the true checked nature of the checkbox cannot be viewed in our viewer
tool. The only way to reliably read the checked box is to launch the document into Word. This is
difficult for users who process a lot of packages based upon the checkbox.

Note that this change was introduced starting with the 8.2.0 release, so only 8.2.0 and newer have this solution.  Users of previous versions should consider upgrading for this fix.

Solution

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